FAQ

1. How do I register for classes?​
   1. ​You can purchase and sign-in on this site or on the app.
   2. We do not accept cash anymore. Please make all your purchases online.
   3. Download Apple iOS app or Android app for convenience. You can register and cancel your registrations all online.
   4. EVERYONE must sign in to EACH class, per Town of Addison rules. 
   5. FIRST TIMERS: You will have to sign an online waiver prior to your first class.
   6. NOTE: Once you create a new account, you will receive an email with a temporary password to sign in. If you can not find it, we can reset your password so you can sign in immediately. 
2. Where do I park my car?
   1. You can park anywhere along the street or parking lots where it's not prohibited. With classes at the Pavilion, park on Addison Circle or parking lot by the Addison Conference Center. The Pavillion is across the street from Antonio's Ristorante. Water Fountain classes are right next to the Pavilion.
   2. When having classes at the Ellipse, you can park on Festival Way or Addison Circle.
3. Are public restrooms available?
   1. Yes, there are clean and climate controlled public restrooms at the Pavilion.
4. I have no yoga experience. What do I need to bring?
   1. No problem. We encourage new students. Most classes are inclusive for beginners. Modifications will be offered for all levels in most classes, unless the class title is experience-level specific, for example Wednesday evening's Beginner Yoga with Ricky Tran. 
   2. We do not provide any props, so please bring your own. We suggest a thick, premium yoga mat or double up on the thin, inexpensive mats, especially when practicing on concrete. We are a distributor for Manduka yoga products. Let us know if we can order you something. We will offer a nice discount for those who who have an active class card with us. Enquire here.
5. What's your cancellation/refund policy?
   1. CANCELLATION POLICY: Cancellations can only be done online by logging into your account under MY SCHEDULE. We do not accept phone call or email cancellations.  Early cancellations are available up to 60 minutes before class begins. Late cancellations or no shows are forfeit.
   2. REFUNDS: No refunds for class purchases. Store credit will be consdired per incident. Just email us and kindly make your requests. Expired class cards may be reinstated with purchase of new class card. Workshop/event refund policy is posted on workshop description.
6. What happens if there is a class cancellation?
   1. Due to the nature of outdoor yoga, the schedule is subject to change at anytime with little or no notice. Please check the website for scheduled cancellations. If you are registered for a class and there are any changes, you will be notified by text or email on file. You will not lose a class purchase due to any class cancellations.